What usually happens when a Pre-Authorization is cancelled?

There is a hold in place that has been set by the issuer (the customer’s bank). Even after the cancellation, the bank must process the release. Each bank has its own policy.

Typical Duration:

• Visa / Mastercard: 5–10 business days (sometimes sooner, depending on the issuing bank).

• Amex: 7–10 business days on average.