Partner

• Does the customer get a notification when they are charged?
• What type of payments does Kovena allow?
• Does Kovena provide POS terminals?
• How does Kovena compare to the other payment solutions in the market?
• Does Kovena provide 3-D Secure (Two-Factor Authentication)?
• Can accommodations pre-authorize extras such as room service?
• What’s Kovena’s background?
• If my PMS, Booking Engine or Channel Manager uses the Kovena PCI Travel Vault, do I still need to pay for PCI Compliance certification?
• Am I able to whitelabel the Kovena solution?
• Can accommodations charge virtual credit cards?
• How do I as a PMS or Booking Engine get paid my commission?
• What reports will I have access to?
• Which card payment methods does Kovena accept?
• What happens if a guest is offered a travel credit to use at a future date?
• Is there a process for my PMS to detect the input of a stolen credit card?
• If the property refunds a guest’s card, what is the process and what additional charges are incurred?
• How often can an accommodation disburse funds into their bank account?
• How quickly can we onboard an accommodation onto Kovena?
• Does a PMS or Booking Engine need multiple integrations for different countries and currencies?
• Where can I find the API documentation for Kovena?
• How quickly can my PMS or Booking Engine integrate with Kovena?
• What retail fee do you charge accommodations?
• Where can Kovena operate and use its payment solution?
• Does the Kovena Booking Engine push or pull reservations?
• How much can a PMS or booking engine earn by partnering with Kovena?